Connecting laboratory equipment to data systems.

Frequently Asked Questions

Licensing

What is a digital license?

Data System Drivers uses a signed XML license that is generated during checkout. This file is placed in the driver install directory.

I've misplaced / lost my license, what now?

Checkout our lost license page.

Software Errors

How do I submit a feature request?

We love feedback. Please drop us a line. Be as descriptive as possible (screenshots and hand drawings are not out of the question). The easier you can make our job the more likely we'll be able to incorporate your ideas quickly.

How do I submit a bug report?

We're always on the look out for ways to improve our software. If you have discovered a reproducible error please let us know via email or our issue tracking system:

Let us know the driver version and steps to reproduce the error. We like sending special thanks to contributors.